Terms And Conditions

Terms And Conditions

1) Cancelation:-

  • If you cancel the order beetween 48 hours 96% money is refundable(4% transaction charge)
  • for cancelation mail us  info@tulsioptical.com
  • After 48hours your oreder will be confirmed and it can't be cancel.

2) Returns:-

  • If our product damged or broken,inform us at info@tulsioptical.com and Incase the box in which the item has arrived has extensive visible damage, send us an image and we will ask you to return to us and arrange a courier back.Either first check it in a front of  delivery person.

*IMPORTANT* Please inform us within 24 hours if you receive the product damaged or broken . Unfortunately, if the information reaches us after 24 hours, we will not be able to process store refunds.
  • If you inform us post 24 hours about the product being broken or damaged, we will be more than happy to repair the product for you.(as per the product warranty)
  • please inspect your package before removing any cards, tag, sticker etc. and return the product in its original condition for exchange.
    within 7 days.

3) Incase of exchange:-

  • If The frame size is not fit on your face we will try to give a small size in the same frame,If size is not available than you can choose a small size another frame in wich your glass can be fit.
    Incasse of prescreption glasses cancelation glasses are not refundable.

Warranty claims:-

  • Every eyeglass or sunglass sold by us is warranted against manufacturing defects in material and workmanship to one (1) year from tulsi invoice date.
  • Any frame/sunglass or parts thereof,with such defects will either be repaired or replaced at no charge.
  • Manufacturing defects shall or include damage caused by customer negligence or normal wear and tear.

Thank you for your purchase